Safety Guidelines

Updated: September 1, 2025

 

Age Requirement 

Must be 18 years or older to be eligible to participate in Whirl. 

 

If someone is ineligible to be using Whirl due to age or another reason laid out in our Terms, report their profile by using the “Report User” feature on their profile page or by contacting us at report@hellowhirl.co

 

Safety Notice

Your Whirl profile link is public. Anyone with the link or QR code can have access to it and can view your information. Whirl is not responsible for who accesses your card or how your information is used outside our platform.

 

You can manage your profile’s connection to your Whirl products here.

 

You can your profile here.

 

You can delete your profile by requesting to do so at support@hellowhirl.com.

 

Meeting Advice

Meeting new people is exciting, but you should always be cautious when interacting with someone you don’t know.  Put your own safety first and use your best judgment.

 

Never Send Money or Share Financial Information

Never send money, especially over wire transfer, even if the person claims to be in an emergency. Wiring money is like sending cash: it’s nearly impossible to reverse the transaction or trace where the money went. Never share information that could be used to access your financial accounts. If another user asks you for money, report it to us immediately.  For tips on avoiding romance scams, check out some advice from the U.S Federal Trade Commission on the FTC website.

 

Protect Your Daily Routine & Family Information

Never share daily routine information, such as your home or work address, or frequented places with people you don’t know or just met. If you are a parent, limit the information that you share about your children in early communications such as your children’s names, where they go to school, or their ages or genders. 

Use of tools such as block or privacy features on external platforms

Whirl is a way to share your contact information external platforms. Your interactions on external platforms, including but not limited to phone calls, text messages, Instagram, and Snapchat, are outside of Whirl’s control, and you are solely responsible for managing your activity and relationships on those platforms, including the use of tools such as block or privacy features provided by those services.

Be Wary of Long Distance and Overseas Relationships

Watch out for scammers who claim to be from your country but stuck somewhere else, especially if they ask for financial help to return home. Be wary of anyone who will not meet in person or talk on a phone/video call, they may not be who they say they are.  If someone is avoiding your questions or pushing for a serious relationship without meeting or getting to know you first, that’s a red flag. 

Report All Suspicious and Offensive Behavior

You know when someone’s crossed the line and when they do, we want to know about it. Here are some examples of violations: 

  1. Requests for money or donations
  2. Underage users
  3. Harassment, threats, and offensive messages 
  4. Inappropriate or harmful behavior during or after meeting in person 
  5. Fraudulent profiles
  6. Spam or solicitation including links to commercial websites or attempts to sell products or services

 

You can report any concerns about suspicious behavior from any profile page by emailing report@hellowhirl.co or using the ‘report user’ feature found on their profile page.

Protect Your Account 

Be sure to pick a strong password, and always be careful when logging into your account from a public or shared computer. Whirl will never send you an email asking for your username and password information: if you receive an email asking for account information, report it immediately.

Meeting in Person

Phone calls, video chats, & verifying on social media are useful screening tools to ensure that this is a person that you would like to engage with further. Take your time and get to know the other person. Don’t be afraid to ask questions to about anything that makes you uncomfortable.

Meet in Public and Stay in Public

Meet for the first few times in a populated, public place: never at your home, your date’s home, or any other private location. If your date pressures you to go to a private location, put your own safety first and end the date.

Tell Friends and Family About Your Plans

Tell a friend or family member of your plans, including when and where you’re going. Have your cell phone charged and with you at all times.

Be in Control of Your Transportation 

We want you to be in control of how you get to and from your date so that you can leave whenever you want. If you’re driving yourself, it’s a good idea to have a backup plan such as a ride-share app or a friend to pick you up.

Know Your Limits 

Be aware of the effects of drugs or alcohol on you specifically: they can impair your judgment and your alertness. If your date tries to pressure you to use drugs or drink more than you’re comfortable with, hold your ground and end the date.

Don’t Leave Drinks or Personal Items Unattended

Know where your drink comes from and know where it is at all times; only accept drinks poured or served directly from the bartender or server. Many substances that are slipped into drinks to facilitate sexual assault are odorless, colorless, and tasteless. Also, keep your phone, purse, wallet, and anything containing personal information on you at all times. 

If You Feel Uncomfortable, Leave

It’s encouraged to end interactions immediately if you are feeling uncomfortable. And if your instincts are telling you something is off or you feel unsafe, ask somebody for help, this could be a friend, a bartender or server. 

LGBTQ+ Travel

Be careful while traveling. We recognize and believe in the importance of being inclusive of all gender identities and sexual orientations, but the reality is this: nowhere in the world is without potential risk, and some countries have specific laws that target LGBTQ+ people. Check out the laws around you when you travel to a new place and research what types of legal protection, if any, are available to you based on sexual orientation. In the event that you’re in unsafe territory, we suggest that you log out of or temporarily remove your Whirl app of while you are there.

 

It’s important to exercise extra caution if you choose to connect with new people in these countries – as some law enforcement have been known to use dating apps as tools for potential entrapment. Some countries have also recently introduced laws that criminalize communications between individuals on same-sex dating applications or websites and even aggravate penalties if that communication leads to sexual encounters. Visit ILGA World to see the latest sexual orientation laws by country, and consider donating to support their research.

  

 

Consent & Sexual Health –

 

Consent

All sexual activity must start with consent and should include ongoing check-ins with your partner. Verbal communication can help you and your partner ensure that you respect each other’s boundaries. Consent can be withdrawn at any time, and sex is never owed to anyone. Do not proceed if your partner seems uncomfortable or unsure or if your partner is unable to consent due to the effects of drugs or alcohol. Read more about it here. 

 

Protect Yourself

When used correctly and consistently, condoms can significantly reduce the risk of contracting and passing on STIs like HIV. But, be aware of STIs like herpes or HPV that can be passed on through skin-to-skin contact. The risk of contracting some STIs can be reduced through vaccination

Know Your Status

Not all STIs show symptoms, and you don’t want to be in the dark about your status. Get tested regularly to stay on top of your health and prevent the spread of STIs. You can find a clinic near you (US only).

Talk About It

Communication is everything: Before you get physically intimate with a partner, talk about sexual health and STI testing. And be aware: in some places, it’s a crime to pass on an STI knowingly. Need help starting the conversation? Here are some tips.

Resources for Help, Support, or Advice

Remember — even if you follow these tips, no method of risk reduction is perfect.  If you have a negative experience, please know that it is not your fault and help is available. 

 

If you feel you are in immediate danger or need emergency assistance, call 911 (U.S. or Canada) or your local law enforcement agency.

 

Have more questions? Contact Us at support@hellowhirl.co